
les notes de parfum
Palo santo
Patchouli
Santal
BON À SAVOIR !
OUR PROMISES
COMMON QUESTIONS
How long will it take to receive my order?
All orders are shipped within 1-7 business days from the date of purchase.
Delivery is $9.99 and becomes FREE from $99 of purchases and more before taxes!
What happens if my package is returned to you?
In the event that the carrier is unable to complete a delivery (wrong address, package not collected, address not found, etc.), the package will be returned to us after a period of 5 days. Upon its return to the workshop, we will contact you to re-ship the package (the applicable delivery costs will be charged to you) or we will offer you a refund less the return costs ($9.99).
Why does my candle look different after I light it?
This sometimes strange look of the post-burn wax is completely normal in the case of soy candles! It does not affect the performance or scent of your candle. It is a classic result of using natural soy wax without preservatives or toxins!
Quels sont les avantages de la cire de soja?
La cire de soja utilisé dans nos bougies brûle de 30 à 50 % plus lentement que la cire de paraffine, ce qui vous offre une chandelle qui dure beaucoup plus longtemps. La cire de soja et de noix de coco est aussi une option écoresponsable puisqu'elle produit peu de suie en brûlant et ne libère aucune toxine nocive dans l’air.
Any other questions?
Check out our FAQ or email us at shopokbye.gmail.com!